Lesson 06 · 14 min read
The PSA and Due Diligence Management
Manage the contract and diligence period like a project: the terms that matter to a buyer, a diligence calendar, and the checks for NNN and industrial assets.
Once the letter of intent (LOI) is signed, the deal becomes a project. The purchase and sale agreement (PSA) starts clocks that run whether or not anyone is watching. Miss one and the client loses money or leverage. Your job as buyer rep is not to draft the contract. It is to know what it says, calendar every date, and keep the team moving.
Key terms. The PSA is the binding contract. Earnest money is the deposit held by an escrow agent, usually the title company. It goes hard when the buyer can no longer get it back. An estoppel is a tenant's signed statement of what its lease says and whether anyone is in default. An SNDA is a three-party agreement among tenant, landlord and lender. NOI is net operating income, and the cap rate is NOI divided by price. A retrade is a request to change price or terms after the PSA is signed.
Builds on. Lesson 5 wrote the LOI this lesson turns into a contract, and covers earnest money and the deposit rules. Go deeper in Course 10 (the framework) and Course 12 (the 15 PSA terms).
This is education, not legal, tax or lending advice. Confirm legal and tax points with your broker of record, a Florida attorney and the client's CPA.
The PSA at a broker level
Many Florida commercial deals start on the Florida Realtors Commercial Contract. The current family is CC-6, announced in March 2025. It counts time in calendar days, moves a weekend or holiday deadline to the next day that is neither, and keeps "time is of the essence." The form is not designed for complex deals, so larger ones are often attorney-drafted. Paragraph numbers shift between revisions, so read the current blank form and never quote a number from memory.
The form covers price, deposits, title, property condition (as-is or a due diligence period), closing, default, assignability, brokers, optional clauses such as a 1031 exchange clause, and an additional terms block, where the buyer's attorney adds estoppel deadlines, seller representations and assignment language. You fill blanks and explain clauses in plain words. Attorneys draft and interpret.
Two broker rules:
- Silence can cost the deposit. As we read the form's structure, a buyer who sends no written acceptability notice before diligence ends is treated as accepting the property as-is. Deposit holders and escrow rules are in Lesson 5.
- Ask the foreign-buyer questions early. The form carries a warning box on Florida's foreign-ownership statutes, and buyers may sign an affidavit. The rules and how to screen are in Lesson 7.
The terms that matter most to a buyer
Ranges are market practice that varies. Check the current form for day counts.
| Term | What matters to the buyer | Watch for |
|---|---|---|
| Deposit | Amount (commonly 1 to 5 percent, negotiated), holder, and the exact hard date | A second deposit that goes hard too early |
| Diligence period and extension | Days from the effective date (30 to 60 commonly quoted; industrial often more) and a right to extend | An extension that is not a signed written addendum |
| Title objection and cure | Objection window after title evidence arrives (older CC-5 gave 15 days), seller cure period, then terminate or accept | The title clock can end before diligence ends |
| Estoppels and SNDAs | Seller delivers by a deadline before diligence ends; termination right for material discrepancies | Forms that treat them only as closing documents |
| As-is and representations | Seller warranties are thin beyond title; ask for reps on leases, litigation, environmental notices | Reps that expire at closing |
| Prorations | Taxes, rents actually collected, common area maintenance (CAM) true-up, security deposits credited to the buyer | Uncollected rent and CAM under-recovery |
| Casualty and condemnation | Who bears risk before closing; buyer's option to cancel or take proceeds | Hurricane timing |
| Assignment | Right to assign to an LLC formed later, an affiliate, or a qualified intermediary (QI) | "Not assignable" checked by mistake |
| Default and remedies | Deposit as liquidated damages versus specific performance; cure periods | A client who thinks the deposit is risk-free |
| Financing contingency | Loan approval date and terms, and deposit return if approval fails | Prequalification may not satisfy the definition; dates must fit the 1031 clock |
The diligence calendar
Build a shared calendar the day the PSA is signed; Day 0 is the effective date. Adjust the weeks to the contract.
| When | Tasks | Owner |
|---|---|---|
| Week 1 | Confirm deposit receipt; order title commitment, ALTA survey, Phase I environmental site assessment (ESA) and property condition assessment; send seller document request; get lender's written list; request insurance quotes | Buyer, broker, attorney, lender, seller (documents) |
| Week 2 | Attorney reviews title exceptions; abstract leases and tie rent roll to them; site walk with inspector; zoning and permit requests | Attorney, analyst, broker, consultants |
| Week 3 | Estoppel and SNDA requests to tenants; review draft Phase I and condition report; send title objection letter inside its window | Seller (estoppels), attorney, broker |
| Week 4 | Reconcile estoppels; finish T-12 and CAM audit; model reassessed taxes and insurance; lender appraisal; decide on any retrade | Buyer, broker, lender |
| Final days | Written acceptability or termination notice; extension addendum if needed; confirm the deposit's hard date | Buyer signs, attorney sends, broker confirms |
The T-12 is the seller's trailing twelve months of income and expenses.
Calendar the deposit-goes-hard date twice. Put the contract date on the shared calendar, then add an internal deadline three business days earlier, when the team stops discovering and starts deciding.
For depth, use the diligence checklist, Course 10 and the tour checklist.
Diligence checklist for NNN
NNN diligence is mostly the lease, the tenant and who owns the roof.
| Item | What to confirm |
|---|---|
| Lease and amendments | Executed lease plus every amendment, assignment and side letter; term left, options, rent bumps, landlord duties (NNN lease review checklist) |
| Estoppel and SNDA | Tenant estoppel that matches the lease file; SNDA if the lender requires it |
| Guaranty | Who guarantees, scope, term, and whether it survives assignment |
| Tenant financials | Store sales and financials for private or franchisee operators; ratings for public ones (Lesson 4) |
| Rent verification | Rent paid to date, tied to the rent roll and deposits |
| Title and survey | Access, easements, reciprocal easement agreements, parking count |
| Environmental | Phase I; fuel, dry-clean and auto-service history |
| Roof and structure | Who owes replacement under the lease; age and condition |
| Zoning | Conforming or legal nonconforming, rebuild right, drive-thru approvals |
| Insurance | Who carries the policy, limits, wind deductible, certificate naming the landlord |
| Taxes and reassessment | Reassessed value after sale (F.S. 193.1555) and who reimburses it |
Diligence checklist for industrial
Multi-tenant industrial adds rollover, physical systems and site rights. The rent roll checklist supports the first rows.
| Item | What to confirm |
|---|---|
| Rent roll and lease audit | Every lease abstracted; rent, steps, options, recoveries, use clauses |
| Estoppels | One per tenant, dated close to closing, reconciled to the leases |
| T-12 and CAM audit | Income and expenses tied to ledgers, tax bills and invoices; recoveries billed versus collected |
| Title and ALTA survey | Exceptions reviewed; survey shows easements, access, yard, flood zone |
| Phase I ESA | ASTM E1527-21; key components go stale after 180 days (one-year outer limit), so a delayed closing needs an update (environmental guide) |
| Property condition assessment | ASTM E2018 baseline with costs, split into immediate repairs and reserves |
| Roof and slab | Roof age, type, warranty, moisture survey; slab cracks and load rating for racking |
| Sprinklers | System type and design against the tenant's commodity; water supply test |
| Power and dock equipment | Service amps, voltage and phase (three-phase power); door and leveler condition |
| Zoning, permits and COs | Written zoning verification; open or expired permits; certificate of occupancy (CO); flood zone |
| Outside storage rights | Zoning allows it, the lease grants it, the survey shows it |
Rank findings by fixability: clear height and truck court depth are hard to change; power and dock doors often can be added.
Reading estoppels and leases for surprises
Compare each estoppel to the lease and the rent roll.
| Compare | Surprise to look for |
|---|---|
| Rent and paid-through date | Rent below the rent roll, prepaid or unpaid rent |
| Security deposit | Amount that differs from the seller's ledger |
| Term and options | An option or termination right missing from the rent roll |
| Defaults, offsets, side letters | Claimed landlord defaults, disputed CAM, side-letter concessions |
| Exclusives and use | Exclusive-use rights that block your next tenant |
| Purchase option or ROFR | A right of first refusal (ROFR) that can override your contract |
| Sales tax language | Rent stated "plus sales tax" for periods beginning on or after October 1, 2025, when Florida's commercial rent tax ended |
Title and survey basics
You do not read title. You make sure the right people read it in time.
| Item | What happens | Who to call |
|---|---|---|
| Title commitment | Lists requirements and exceptions the policy will not cover | Title agent produces; attorney reviews |
| Survey | Shows boundaries, easements, encroachments, access, flood zone | Licensed surveyor; attorney and title agent review |
| Objection letter | Written notice of unacceptable items, sent inside the contract window | Attorney sends; you calendar it |
| Cure | Seller removes the item, or the title company insures over it if the attorney agrees | Seller and title agent |
For surveys started on or after February 23, 2026, the 2026 ALTA/NSPS standards apply, so confirm the order references them. Never tell a client "the title looks clean." Florida discipline rules bar you from opining on title and require you to advise buyers to consult an attorney or obtain title insurance (F.S. 475.25(1)(j)).
Retrades
Retrades happen when diligence finds what the price did not include: a roof, an estoppel that disagrees with the rent roll, an environmental flag, a short loan. Evidence and timing decide most of them.
| Finding | Type | How to price it |
|---|---|---|
| Industrial roof replacement, quoted | One-time cost | Dollar-for-dollar credit or price cut, supported by two bids |
| Industrial estoppel shows rent $1.00 per SF below the rent roll on a 5,000 SF bay | Recurring income | $1.00 x 5,000 SF = $5,000 of NOI; $5,000 ÷ 0.065 = $76,923 of value at a 6.50% cap (illustrative, an investor building) |
| NNN estoppel reveals a tenant termination right at year 5 | Term and credit risk | Reprice or seek a termination fee. On a separate NNN building with $195,000 of NOI: 195,000 ÷ 0.06 = $3,250,000 versus 195,000 ÷ 0.065 = $3,000,000, a $250,000 swing (illustrative) |
| Phase I finds a recognized environmental condition | Unknown cost | Time for a Phase II, then price or walk |
The pricing rule is the one from Course 22, Lesson 4: each $1 of NOI is worth 1 ÷ cap rate in price.
Do: tie the request to a report, a bid or a verified document; call the listing broker before you write; ask before the deposit goes hard. Do not: send "the deal doesn't work anymore," or retrade twice. Keep the seller relationship: stay factual, thank the listing broker, and take a fair counter.
(a) Situation: You call the listing broker with a roof finding, six days before diligence ends. "Hi [Name], this is [Agent] with MaxLife Commercial about [property]. Our condition report came back on [date]. The engineer puts the roof at end of life. I am sending two replacement bids with the report. My client still wants the building. Would your seller consider a credit or price reduction to cover the lower bid, [amount]? Diligence ends [date], so I would like an answer by [date]."
When to extend. Extend, in writing and before expiry, when the delay is outside your control (a late estoppel, a Phase II, a lender delay), and offer something in return, such as an earlier hard date on part of the deposit. When to walk. Walk, in writing and before diligence ends, when the issue cannot be cured in time, the lender will not finance it, the estoppels change the underwriting, or the client misses return targets on revised numbers (Course 8, Lesson 7).
Managing the team and the client
Send the client a one-page status every Friday: done, outstanding and who owns it, changes in the numbers, the next three dates, decisions needed.
- Extensions are written. A phone call extends nothing. Use the approved extension addendum (Florida Realtors lists one; confirm the version), signed before the deadline. A sample request: "[Tenant] has not returned its estoppel and our lender requires it. We would like a [five]-day extension to [date], in writing, on the addendum. Everything else stays the same."
- Keep the lender in sync. Send each report as it arrives, so the roof is not a week-four surprise.
- Keep the 1031 intermediary in sync. For an exchange buyer, send the qualified intermediary the PSA dates and check them against the 1031 timeline calculator and Course 21. The 1031 deadlines are fixed, so extensions must fit inside them.
A worked example (illustrative buyer, invented numbers)
Assumptions (invented, not market data and not MaxLife results): Bayside Fabrication Inc., the owner-user from Lessons 1 and 2, buys the 20,000 SF small-bay flex building in Orange County for $3,000,000 ($3,000,000 ÷ 20,000 = $150.00 per SF). Bayside will occupy 14,000 SF and one tenant leases the other 6,000 SF. Financing is the SBA 504 structure from Lesson 2: bank 50 percent, certified development company (CDC) 40 percent, Bayside 10 percent, with debt service of $217,143 a year at the original price (bank loan at 0.082909, CDC loan at 0.077316). The deposit is $60,000 (3,000,000 x 0.02), soft until diligence ends. The effective date is Monday, October 5, 2026; diligence runs 45 days to Thursday, November 19, because SBA 504 takes longer than a conventional loan; closing is Friday, January 8, 2027.
| Date | Event |
|---|---|
| Oct 5 | Effective date; deposit to the title company |
| Oct 6 | Title, survey, Phase I and condition assessment ordered; lender's written requirements requested |
| Oct 26 | Estoppel and SNDA requests go to the 6,000 SF tenant |
| Nov 9 | Condition draft: roof at end of life |
| Nov 12 | Second roofing bid in; retrade package built |
| Nov 13 | Call to the listing broker, then the written request |
| Nov 16 | Internal deadline: three business days before diligence ends. Seller counters |
| Nov 17 | Written amendment signed |
| Nov 19 | Acceptability notice delivered; deposit goes hard |
| Dec 18 | SBA 504 approval date written into the PSA |
| Jan 8, 2027 | Closing |
The roof is a one-time cost, so the buyer asks for a dollar-for-dollar credit. Bid A is 20,000 SF x $9.00 = $180,000. Bid B is 20,000 SF x $8.25 = $165,000. On the Nov 13 call the buyer rep says: "Our engineer's November 9 report puts the roof at end of life. Two bids, $180,000 and $165,000, are attached. We ask for the lower one as a price reduction, to $2,835,000, by Monday, November 16." The result:
| Step | Credit | Price | Per SF | Down payment (10%) | Annual debt service |
|---|---|---|---|---|---|
| Original | none | $3,000,000 | $150.00 | $300,000 | $217,143 |
| Buyer ask | $165,000 | $2,835,000 | $141.75 | $283,500 | $205,200 |
| Seller counter (half) | $82,500 | $2,917,500 | $145.88 | $291,750 | $211,171 |
| Settlement (75%) | $123,750 | $2,876,250 | $143.81 | $287,625 | $208,186 |
Arithmetic: 165,000 ÷ 2 = $82,500; 165,000 x 0.75 = $123,750; 3,000,000 - 123,750 = $2,876,250. At the settlement price the bank loan is 50% x $2,876,250 = $1,438,125, and 1,438,125 x 0.082909 = $119,234. The CDC loan is 40% x $2,876,250 = $1,150,500, and 1,150,500 x 0.077316 = $88,952. Together they are $208,186, which is $217,143 - $208,186 = $8,957 a year less than at the original price. A closing credit leaves the price and the loan unchanged, and some lenders limit credits, so ask the lender first. Rerun your own numbers in the industrial deal analyzer.
Key takeaways
- You are the project manager, not the lawyer. Route legal questions to counsel, and read the current form, not memory.
- Calendar the deposit-goes-hard date twice: the contract date and three business days earlier.
- Price a retrade with evidence: one-time costs as credits, recurring income at 1 ÷ cap rate, and ask before the deposit goes hard. Compare every estoppel to the lease and rent roll.
- Put every extension and change in a signed writing, and keep the lender and 1031 intermediary on the same dates.
Next: Lesson 7 covers financing, closing, and what happens after the keys.