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Lesson 06 · 14 min read

The PSA and Due Diligence Management

Manage the contract and diligence period like a project: the terms that matter to a buyer, a diligence calendar, and the checks for NNN and industrial assets.

Once the letter of intent (LOI) is signed, the deal becomes a project. The purchase and sale agreement (PSA) starts clocks that run whether or not anyone is watching. Miss one and the client loses money or leverage. Your job as buyer rep is not to draft the contract. It is to know what it says, calendar every date, and keep the team moving.

Key terms. The PSA is the binding contract. Earnest money is the deposit held by an escrow agent, usually the title company. It goes hard when the buyer can no longer get it back. An estoppel is a tenant's signed statement of what its lease says and whether anyone is in default. An SNDA is a three-party agreement among tenant, landlord and lender. NOI is net operating income, and the cap rate is NOI divided by price. A retrade is a request to change price or terms after the PSA is signed.

Builds on. Lesson 5 wrote the LOI this lesson turns into a contract, and covers earnest money and the deposit rules. Go deeper in Course 10 (the framework) and Course 12 (the 15 PSA terms).

This is education, not legal, tax or lending advice. Confirm legal and tax points with your broker of record, a Florida attorney and the client's CPA.

The PSA at a broker level

Many Florida commercial deals start on the Florida Realtors Commercial Contract. The current family is CC-6, announced in March 2025. It counts time in calendar days, moves a weekend or holiday deadline to the next day that is neither, and keeps "time is of the essence." The form is not designed for complex deals, so larger ones are often attorney-drafted. Paragraph numbers shift between revisions, so read the current blank form and never quote a number from memory.

The form covers price, deposits, title, property condition (as-is or a due diligence period), closing, default, assignability, brokers, optional clauses such as a 1031 exchange clause, and an additional terms block, where the buyer's attorney adds estoppel deadlines, seller representations and assignment language. You fill blanks and explain clauses in plain words. Attorneys draft and interpret.

Two broker rules:

  • Silence can cost the deposit. As we read the form's structure, a buyer who sends no written acceptability notice before diligence ends is treated as accepting the property as-is. Deposit holders and escrow rules are in Lesson 5.
  • Ask the foreign-buyer questions early. The form carries a warning box on Florida's foreign-ownership statutes, and buyers may sign an affidavit. The rules and how to screen are in Lesson 7.

The terms that matter most to a buyer

Ranges are market practice that varies. Check the current form for day counts.

TermWhat matters to the buyerWatch for
DepositAmount (commonly 1 to 5 percent, negotiated), holder, and the exact hard dateA second deposit that goes hard too early
Diligence period and extensionDays from the effective date (30 to 60 commonly quoted; industrial often more) and a right to extendAn extension that is not a signed written addendum
Title objection and cureObjection window after title evidence arrives (older CC-5 gave 15 days), seller cure period, then terminate or acceptThe title clock can end before diligence ends
Estoppels and SNDAsSeller delivers by a deadline before diligence ends; termination right for material discrepanciesForms that treat them only as closing documents
As-is and representationsSeller warranties are thin beyond title; ask for reps on leases, litigation, environmental noticesReps that expire at closing
ProrationsTaxes, rents actually collected, common area maintenance (CAM) true-up, security deposits credited to the buyerUncollected rent and CAM under-recovery
Casualty and condemnationWho bears risk before closing; buyer's option to cancel or take proceedsHurricane timing
AssignmentRight to assign to an LLC formed later, an affiliate, or a qualified intermediary (QI)"Not assignable" checked by mistake
Default and remediesDeposit as liquidated damages versus specific performance; cure periodsA client who thinks the deposit is risk-free
Financing contingencyLoan approval date and terms, and deposit return if approval failsPrequalification may not satisfy the definition; dates must fit the 1031 clock

The diligence calendar

Build a shared calendar the day the PSA is signed; Day 0 is the effective date. Adjust the weeks to the contract.

WhenTasksOwner
Week 1Confirm deposit receipt; order title commitment, ALTA survey, Phase I environmental site assessment (ESA) and property condition assessment; send seller document request; get lender's written list; request insurance quotesBuyer, broker, attorney, lender, seller (documents)
Week 2Attorney reviews title exceptions; abstract leases and tie rent roll to them; site walk with inspector; zoning and permit requestsAttorney, analyst, broker, consultants
Week 3Estoppel and SNDA requests to tenants; review draft Phase I and condition report; send title objection letter inside its windowSeller (estoppels), attorney, broker
Week 4Reconcile estoppels; finish T-12 and CAM audit; model reassessed taxes and insurance; lender appraisal; decide on any retradeBuyer, broker, lender
Final daysWritten acceptability or termination notice; extension addendum if needed; confirm the deposit's hard dateBuyer signs, attorney sends, broker confirms

The T-12 is the seller's trailing twelve months of income and expenses.

Calendar the deposit-goes-hard date twice. Put the contract date on the shared calendar, then add an internal deadline three business days earlier, when the team stops discovering and starts deciding.

For depth, use the diligence checklist, Course 10 and the tour checklist.

Diligence checklist for NNN

NNN diligence is mostly the lease, the tenant and who owns the roof.

ItemWhat to confirm
Lease and amendmentsExecuted lease plus every amendment, assignment and side letter; term left, options, rent bumps, landlord duties (NNN lease review checklist)
Estoppel and SNDATenant estoppel that matches the lease file; SNDA if the lender requires it
GuarantyWho guarantees, scope, term, and whether it survives assignment
Tenant financialsStore sales and financials for private or franchisee operators; ratings for public ones (Lesson 4)
Rent verificationRent paid to date, tied to the rent roll and deposits
Title and surveyAccess, easements, reciprocal easement agreements, parking count
EnvironmentalPhase I; fuel, dry-clean and auto-service history
Roof and structureWho owes replacement under the lease; age and condition
ZoningConforming or legal nonconforming, rebuild right, drive-thru approvals
InsuranceWho carries the policy, limits, wind deductible, certificate naming the landlord
Taxes and reassessmentReassessed value after sale (F.S. 193.1555) and who reimburses it

Diligence checklist for industrial

Multi-tenant industrial adds rollover, physical systems and site rights. The rent roll checklist supports the first rows.

ItemWhat to confirm
Rent roll and lease auditEvery lease abstracted; rent, steps, options, recoveries, use clauses
EstoppelsOne per tenant, dated close to closing, reconciled to the leases
T-12 and CAM auditIncome and expenses tied to ledgers, tax bills and invoices; recoveries billed versus collected
Title and ALTA surveyExceptions reviewed; survey shows easements, access, yard, flood zone
Phase I ESAASTM E1527-21; key components go stale after 180 days (one-year outer limit), so a delayed closing needs an update (environmental guide)
Property condition assessmentASTM E2018 baseline with costs, split into immediate repairs and reserves
Roof and slabRoof age, type, warranty, moisture survey; slab cracks and load rating for racking
SprinklersSystem type and design against the tenant's commodity; water supply test
Power and dock equipmentService amps, voltage and phase (three-phase power); door and leveler condition
Zoning, permits and COsWritten zoning verification; open or expired permits; certificate of occupancy (CO); flood zone
Outside storage rightsZoning allows it, the lease grants it, the survey shows it

Rank findings by fixability: clear height and truck court depth are hard to change; power and dock doors often can be added.

Reading estoppels and leases for surprises

Compare each estoppel to the lease and the rent roll.

CompareSurprise to look for
Rent and paid-through dateRent below the rent roll, prepaid or unpaid rent
Security depositAmount that differs from the seller's ledger
Term and optionsAn option or termination right missing from the rent roll
Defaults, offsets, side lettersClaimed landlord defaults, disputed CAM, side-letter concessions
Exclusives and useExclusive-use rights that block your next tenant
Purchase option or ROFRA right of first refusal (ROFR) that can override your contract
Sales tax languageRent stated "plus sales tax" for periods beginning on or after October 1, 2025, when Florida's commercial rent tax ended

Title and survey basics

You do not read title. You make sure the right people read it in time.

ItemWhat happensWho to call
Title commitmentLists requirements and exceptions the policy will not coverTitle agent produces; attorney reviews
SurveyShows boundaries, easements, encroachments, access, flood zoneLicensed surveyor; attorney and title agent review
Objection letterWritten notice of unacceptable items, sent inside the contract windowAttorney sends; you calendar it
CureSeller removes the item, or the title company insures over it if the attorney agreesSeller and title agent

For surveys started on or after February 23, 2026, the 2026 ALTA/NSPS standards apply, so confirm the order references them. Never tell a client "the title looks clean." Florida discipline rules bar you from opining on title and require you to advise buyers to consult an attorney or obtain title insurance (F.S. 475.25(1)(j)).

Retrades

Retrades happen when diligence finds what the price did not include: a roof, an estoppel that disagrees with the rent roll, an environmental flag, a short loan. Evidence and timing decide most of them.

FindingTypeHow to price it
Industrial roof replacement, quotedOne-time costDollar-for-dollar credit or price cut, supported by two bids
Industrial estoppel shows rent $1.00 per SF below the rent roll on a 5,000 SF bayRecurring income$1.00 x 5,000 SF = $5,000 of NOI; $5,000 ÷ 0.065 = $76,923 of value at a 6.50% cap (illustrative, an investor building)
NNN estoppel reveals a tenant termination right at year 5Term and credit riskReprice or seek a termination fee. On a separate NNN building with $195,000 of NOI: 195,000 ÷ 0.06 = $3,250,000 versus 195,000 ÷ 0.065 = $3,000,000, a $250,000 swing (illustrative)
Phase I finds a recognized environmental conditionUnknown costTime for a Phase II, then price or walk

The pricing rule is the one from Course 22, Lesson 4: each $1 of NOI is worth 1 ÷ cap rate in price.

Do: tie the request to a report, a bid or a verified document; call the listing broker before you write; ask before the deposit goes hard. Do not: send "the deal doesn't work anymore," or retrade twice. Keep the seller relationship: stay factual, thank the listing broker, and take a fair counter.

(a) Situation: You call the listing broker with a roof finding, six days before diligence ends. "Hi [Name], this is [Agent] with MaxLife Commercial about [property]. Our condition report came back on [date]. The engineer puts the roof at end of life. I am sending two replacement bids with the report. My client still wants the building. Would your seller consider a credit or price reduction to cover the lower bid, [amount]? Diligence ends [date], so I would like an answer by [date]."

When to extend. Extend, in writing and before expiry, when the delay is outside your control (a late estoppel, a Phase II, a lender delay), and offer something in return, such as an earlier hard date on part of the deposit. When to walk. Walk, in writing and before diligence ends, when the issue cannot be cured in time, the lender will not finance it, the estoppels change the underwriting, or the client misses return targets on revised numbers (Course 8, Lesson 7).

Managing the team and the client

Send the client a one-page status every Friday: done, outstanding and who owns it, changes in the numbers, the next three dates, decisions needed.

  • Extensions are written. A phone call extends nothing. Use the approved extension addendum (Florida Realtors lists one; confirm the version), signed before the deadline. A sample request: "[Tenant] has not returned its estoppel and our lender requires it. We would like a [five]-day extension to [date], in writing, on the addendum. Everything else stays the same."
  • Keep the lender in sync. Send each report as it arrives, so the roof is not a week-four surprise.
  • Keep the 1031 intermediary in sync. For an exchange buyer, send the qualified intermediary the PSA dates and check them against the 1031 timeline calculator and Course 21. The 1031 deadlines are fixed, so extensions must fit inside them.

A worked example (illustrative buyer, invented numbers)

Assumptions (invented, not market data and not MaxLife results): Bayside Fabrication Inc., the owner-user from Lessons 1 and 2, buys the 20,000 SF small-bay flex building in Orange County for $3,000,000 ($3,000,000 ÷ 20,000 = $150.00 per SF). Bayside will occupy 14,000 SF and one tenant leases the other 6,000 SF. Financing is the SBA 504 structure from Lesson 2: bank 50 percent, certified development company (CDC) 40 percent, Bayside 10 percent, with debt service of $217,143 a year at the original price (bank loan at 0.082909, CDC loan at 0.077316). The deposit is $60,000 (3,000,000 x 0.02), soft until diligence ends. The effective date is Monday, October 5, 2026; diligence runs 45 days to Thursday, November 19, because SBA 504 takes longer than a conventional loan; closing is Friday, January 8, 2027.

DateEvent
Oct 5Effective date; deposit to the title company
Oct 6Title, survey, Phase I and condition assessment ordered; lender's written requirements requested
Oct 26Estoppel and SNDA requests go to the 6,000 SF tenant
Nov 9Condition draft: roof at end of life
Nov 12Second roofing bid in; retrade package built
Nov 13Call to the listing broker, then the written request
Nov 16Internal deadline: three business days before diligence ends. Seller counters
Nov 17Written amendment signed
Nov 19Acceptability notice delivered; deposit goes hard
Dec 18SBA 504 approval date written into the PSA
Jan 8, 2027Closing

The roof is a one-time cost, so the buyer asks for a dollar-for-dollar credit. Bid A is 20,000 SF x $9.00 = $180,000. Bid B is 20,000 SF x $8.25 = $165,000. On the Nov 13 call the buyer rep says: "Our engineer's November 9 report puts the roof at end of life. Two bids, $180,000 and $165,000, are attached. We ask for the lower one as a price reduction, to $2,835,000, by Monday, November 16." The result:

StepCreditPricePer SFDown payment (10%)Annual debt service
Originalnone$3,000,000$150.00$300,000$217,143
Buyer ask$165,000$2,835,000$141.75$283,500$205,200
Seller counter (half)$82,500$2,917,500$145.88$291,750$211,171
Settlement (75%)$123,750$2,876,250$143.81$287,625$208,186

Arithmetic: 165,000 ÷ 2 = $82,500; 165,000 x 0.75 = $123,750; 3,000,000 - 123,750 = $2,876,250. At the settlement price the bank loan is 50% x $2,876,250 = $1,438,125, and 1,438,125 x 0.082909 = $119,234. The CDC loan is 40% x $2,876,250 = $1,150,500, and 1,150,500 x 0.077316 = $88,952. Together they are $208,186, which is $217,143 - $208,186 = $8,957 a year less than at the original price. A closing credit leaves the price and the loan unchanged, and some lenders limit credits, so ask the lender first. Rerun your own numbers in the industrial deal analyzer.

Key takeaways

  • You are the project manager, not the lawyer. Route legal questions to counsel, and read the current form, not memory.
  • Calendar the deposit-goes-hard date twice: the contract date and three business days earlier.
  • Price a retrade with evidence: one-time costs as credits, recurring income at 1 ÷ cap rate, and ask before the deposit goes hard. Compare every estoppel to the lease and rent roll.
  • Put every extension and change in a signed writing, and keep the lender and 1031 intermediary on the same dates.

Next: Lesson 7 covers financing, closing, and what happens after the keys.

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